Bug System Pilot Dev Workflow: DRAFT Accepted/Understood
iris.clark at oracle.com
Tue Jan 17 15:28:56 PST 2012
> With the caveat that we should compare how the list of default JIRA status
> values compare so as to not introduce _unnecessary_ complexity, I would say
> that Open is a status, where evaluated, cause known, and Fix understood are
> all sub-status values --
In this area of the workflow, the default JIRA status are: New and Open. They
have no substatuses.
The current proposal is: New, Open, and Evaluated (with substatuses Cause
Known, Fix Understood). Thus, there is one additional status with a very
limited number of substatuses that reflect the current usage.
A bug may be moved to Open by anybody who considers themselves part of triage.
This could include people who are not actually qualified to investigate and
apply a solution. The criteria to move the bug from New to Open do not
require technical depth.
A bug is moved to Evaluated by a person who is qualified to make a judgment
on the technical aspects of a solution. The defined substatuses can be used
to refine the level of understanding of the problem.
I don't think it's a good idea to combine these two status.
In the current DRAFT of the Developer Workflow (2011/12/13)
for each status, there are three basic section of information: the definition,
the "Comes From" list, and the "Goes to" criteria. I think each status also needs
a "Who" to encapsulate the information that I've provided above. If you read
through the feedback, you'll see that others have requested similar documentation.
> <bikeshed> one that is missing is 'investigating'
> which would occur prior to evaluated, and there may be ones missing after Fix
> Understood as well such as Fix in progress etc. </bike-shed>
Let's not increase the complexity of our workflow right now. We can always
add substatuses if a strong argument for them comes up during the pilot. We
can even add them after the system goes into production if necessary. It's
much harder to remove them.
More information about the discuss